Performance Consulting Grounded in Behavioral Science
Evidence-based consulting that turns insight into measurable results.
We help organizations diagnose what's getting in the way of performance, design better systems, and prove it's working.
When Organizations Call Us
Change is where performance is won or lost.
Organizations usually reach out at a turning point, when the way things have always worked stops working.
Growing or expanding
New sites, new services, or new staff, and the systems that worked at a smaller size are starting to strain.
Becoming employee-owned
Preparing for or completing an ESOP transition, and building the culture and practices that make ownership pay off.
Leadership or structural change
New leaders, new reporting lines, or a reorganization that needs clear expectations from the start.
Inconsistent quality
Some teams or locations excel while others struggle, and no one is sure why.
Processes people work around
Handoffs that drop, steps that repeat, and workarounds that have quietly become the real process.
Leaders who need new skills
Supervisors promoted for their expertise who now need to give feedback, set expectations, and handle hard conversations.
How We Help
Evidence-based consulting, grounded in organizational behavior management.
Consulting System
The FACETS Performance System™
A phased consulting engagement that takes your organization from diagnosis to sustainable, self-maintaining performance systems. Each phase stands on its own, or engage the full system.
Explore FACETSTraining
Workshops
Practical, evidence-based workshops for leaders and teams, offered in full-day, half-day, and one-hour formats, as single sessions or an ongoing series.
- Difficult Conversations
- Leadership Skills
- Feedback & Recognition
- ESOP Readiness
- Leading with AI
Coaching
Leadership Coaching
One-on-one, small-group, and cohort coaching that turns new skills into lasting habits, applied to real situations and tracked session by session.
Explore CoachingProcess Improvement
Process Mapping & Improvement
We map your processes end to end, find the bottlenecks and breakdowns, and redesign the workflow so quality is built in, not inspected in.
See How It WorksMost organizations guess. We measure.
New initiatives, trainings, and reorganizations often launch on instinct and are judged on impressions. We start with data, define what success looks like in observable terms, and track it from day one, so you know what's working and why.
How We Know It's Working
Results you can see, not just activity you paid for.
Before any change, we agree with you on what success looks like and how we'll measure it. Then we track it throughout the engagement and adjust based on what the data shows.
The indicators depend on your goals, and you'll see them regularly in plain, visual reports.
About the Founder
Sandra Ruby, PhD
Sandra Ruby is a behavioral scientist specializing in organizational behavior management (OBM). She teaches graduate-level OBM and human performance improvement, and her consulting practice applies the science of behavior wherever performance depends on people, in every industry and at every level.
Our vision: every organization empowered by a performance perspective.
Meet SandraHow We Work
Three steps to get started
No pressure, no boilerplate proposals. Every engagement starts with understanding your organization.
Discovery Call
A complimentary conversation about your organization, your people, and what "better" would look like.
Tailored Proposal
A scoped recommendation: which service, at what depth, with clear deliverables and transparent pricing.
Engagement
We do the work alongside your team, measure everything, and build systems your organization keeps.
Elevating Performance. Delivering Results.
Start with a conversation. We'll listen, ask the right questions, and tell you plainly whether we can help.
Book a Consultation